2FA for mCloud portal

To set up 2FA for your mCloud portal, first you need to download an app for that (Twillio Authy Authenticator - Google Play and Apple store) on your phone.

When you first open the app, it will ask you for your phone number. After that, it will ask you how you want to verify your account. Options are via SMS or via phone call. Pick verification via SMS.
You will get an SMS, as shown below, to verify your account:



Enter the token in the app. Now your Authy is set up. It's time to log in to your mCloud portal.

On the left side menu, click on Security:

Right below the title, you will have 3 options. Click on the third, Multi-factor auth.

On this page, you'll see that the 2FA isn't set up yet, so you should click on the button Activate.

Here, you will see text boxes you need to fill out with your email address, phone number and country.

You will be shown two options on how to get your token. Choose SMS.

Two SMS messages will arrive. One with the URL to download the app, if you haven't already, and the other with the token that you need to enter in the text box on the mCloud portal.

2FA is now active.

After this, a HostBill account will automatically be created in your app. When you go to log in to your mCloud portal next time, you will be prompted to choose how you would like to get the Authy token.
Click on SMS so the text box for the token will show. Note that if you have a smartphone, you will now get the token via SMS, instead you need to open up your Authy app and use the token shown there.


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